Delivery
Homepage > Delivery
Delivery
We usually post your order right away. Delivery of orders will usually be between 5-10 working days. If items are on back order, these will be posted as soon as possible.
Deliveries require a signature, so please ensure that you are available to receive the delivery or have left specific alternative delivery instructions when placing your order. e.g.: leave in shed, leave next door.
Upon receipt of goods, please endorse the delivery note with both your signature and the time of delivery.
If you find that your goods have been damaged in transit, or part of your shipment is missing, please tell us immediately upon receipt of goods quoting your order number.
Undelivered parcels must be reported to us within 10 working days.
Email us via the 'Contact Us' link on the website or telephone 01324 872 585.
We will either refund the original amount paid or send a replacement, whichever is preferred.
Delivery Pricing
Delivery rates for orders will be charged £5.95 for UK mainland addresses
These rates apply to each individual mainland UK delivery address.
For delivery rates to Scottish Highlands please contact us
Order tracking & history
Your order becomes available for online status-tracking once it has been despatched. You can access the tracking information regarding your order via the email despatch notice we send you. All you need to do is follow the link and type in your unique tracking number.
